Labor Claims Support Customer Service & Call Center - Pharr, TX at Geebo

Labor Claims Support

Pharr, TX Pharr, TX Estimated:
$36.
7K - $46.
5K a year Estimated:
$36.
7K - $46.
5K a year 8 hours ago 8 hours ago 8 hours ago BBB Summary At BBB we bring sustainable manufacturing to life.
Our employees help to develop products and services that enable our customers to achieve business success.
From delivering forward-focused, sustainable solutions to the remanufactured and OEM auto parts industry, to recycled solar panels and EV batteries, we aspire to build and maintain market-leading businesses.
To enable this outcome, BBB's employees are all dedicated to our mission, purpose, and values of operating ethically and contributing to our communities in a positive way.
Our inclusive and collaborative work environment is focused on celebrating our diversity and recognizing what has kept us as a market leader for 35 years - our people.
Position Summary Reporting to the Manager of MAS Warehouse in Pharr, TX, the labor claims support position will support the logistics department by being responsible for organizing and providing efficient transportation solutions for the crossing of cores and labor claims.
A great asset for this position will be their ability to track and monitor multiple processes within the department.
The labor claims support personnel will have great record-keeping abilities and a customer-oriented approach.
Job Duties Process daily LC receivables Receive LC from carrier (UPS/FEDEX/USPS) and segregate from MRO/RAW material.
Handle each unit by staging and retrieving individual document for data entry in the LC database.
Process 6 steps for LC Log in LC in BBB database Separate LC and Core units as they need to be crossed separately.
Core Purchase Receive and Identify core purchase unit and separate from regular cores.
Count individual units and verify no other non-BBB items are mixed.
Log in all units into an Excel spreadsheet per type/quantity Email Spreadsheet to Susan for PO approval Core returns Keep record and communicate with appropriate parties for all Core Returns missing documentation so supply copies for processing.
Schedule Core Returns for specified customers using Oracle Service Request Portal (Create BOL's, validate customer documentation having only BBB Items) OTHER DUTIES AND
Responsibilities:
This is NOT all inclusive as other tasks do arise per volumes/personnel absence/ or new processes/projects.
Respond to emails in request to crossing details and unit information as well as any other inquiries.
? Help in planning and maintaining of logistics policies and procedures WORK ENVIRONMENT:
Work is performed mostly in a controlled office atmosphere.
Business travel may be necessary, but not to exceed 10%.
Minimum qualifications Ability to work independently, including making decisions.
Computer-savvy with a working knowledge Microsoft Word and Excel Excellent problem-solving abilities along with communication and interpersonal skills Minimum experience Logistics or Transportation experience highly preferred.
Estimated Salary: $20 to $28 per hour based on qualifications.

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